Frequently Asked Questions

Non-medical home care provides companionship, personal assistance, and household support to seniors who want to remain safely and comfortably in their own homes. Our caregivers do not provide medical treatment or nursing care — instead, they offer meaningful companionship, help with daily tasks, meal preparation, medication reminders, light housekeeping, and more.

We offer a wide range of companion care services including companionship and social engagement, light housekeeping, grocery shopping and errands, medication reminders, meal planning and preparation, transportation assistance, bedside companionship in hospitals and rehab centers, and overnight and holiday care.

No. Our caregivers are companion care providers, not licensed medical professionals. We do not administer medications, provide wound care, or perform any medical procedures. If your loved one requires skilled nursing or medical care, we recommend consulting with a licensed home health agency.

Yes. We offer bedside companionship for clients who are recovering in a hospital or rehabilitation center. Our caregivers provide a familiar, caring presence during what can be a stressful time, offering conversation, comfort, and support while your loved one heals.

We offer two flexible scheduling options: Hourly care (weekday and weekend availability, with a minimum of 12 hours per week) and Overnight & Holiday care for clients who need additional support and reassurance during nighttime hours or on holidays.

In many cases, we can begin care within a few days of your initial consultation. We work to match your loved one with the right caregiver as quickly as possible while ensuring the fit is right for your family.

We understand that needs can change. Please contact us as soon as possible if you need to adjust or cancel a scheduled visit, and we will do our best to accommodate your request.

Our rates are competitive and designed to be an affordable alternative to assisted living facilities or nursing homes. Costs vary depending on the level of care and scheduling needs. We encourage you to contact us for a personalized quote — we're happy to discuss options that fit your budget.

Non-medical companion care is generally not covered by traditional health insurance or Medicare. However, some long-term care insurance policies may cover companion care services. We recommend checking with your insurance provider to understand your coverage. We are happy to provide documentation to support any claims.

All of our caregivers go through a thorough screening process that includes background checks and interviews. We take great care in selecting compassionate, reliable professionals who share our commitment to providing respectful, high-quality care.

Yes. We have bilingual caregivers who speak both English and Spanish. We believe communication is essential to exceptional care, and we are committed to ensuring every client feels comfortable, understood, and respected.

We strive to provide consistency by assigning the same caregiver whenever possible. Building a trusting relationship between caregiver and client is important to us, and we work hard to ensure continuity of care.

We proudly serve seniors and families across Nassau County, Suffolk County, and Queens County in New York. If you are unsure whether we cover your area, please reach out — we are always happy to discuss your location.

Getting started is simple. Contact us by phone at (516) 232-0629 or fill out our online contact form to schedule a free consultation. During the consultation, we will learn about your loved one's needs and help you determine the best care plan going forward.

Yes. We offer a complimentary consultation to help families understand their options and determine the right level of care. There is no obligation — just a caring conversation to help you make the best decision for your loved one.